Incident Response
When it's already happening, we pick up the phone.
24/7 emergency IR and digital forensics — containment, eradication, recovery, and lessons learned, led by senior handlers.
Overview
Our incident response team handles ransomware, business email compromise, cloud account takeover, insider threats, and targeted intrusions. Retainer and on-demand engagements define response service levels, scope and evidence-handling requirements. We coordinate directly with your breach counsel, cyber insurance carrier, and law enforcement, and we hand you back a documented recovery plan and root-cause report for your leadership and regulatory obligations.
What's included
- Incident triage and engagement against agreed service levels
- Scoping, triage, and immediate containment guidance
- Host, network, and cloud forensic acquisition
- Malware reverse engineering and threat actor attribution
- Eradication planning and supervised recovery
- Coordination with legal counsel, insurer, and law enforcement
Deliverables
- Signed IR retainer with guaranteed response SLA
- Incident timeline and executive summary
- Full technical forensic report (chain-of-custody preserved)
- Indicators of compromise (IOC) package
- Post-incident hardening roadmap
- Tabletop exercise credits (retainer)
Frequently asked
How fast can you engage?+
Response availability and engagement targets are agreed in your retainer or on-demand scope. Contact us to confirm availability.
Do I need a retainer?+
No, but retainers guarantee response SLAs, pre-negotiated rates, and pre-signed legal paperwork so we can start immediately when it matters.
What incidents do you handle?+
Ransomware, business email compromise, cloud account takeover, insider threats, data exfiltration, and nation-state intrusions.
Will you coordinate with law enforcement and insurers?+
Yes — we work directly with your cyber insurance carrier, breach counsel, and (when appropriate) federal law enforcement.