Operate & modernise
Managed IT & Cloud Services
Day-to-day IT operations, NOC monitoring, cloud administration and resilient data center services.
Overview
We operate and modernise your wider IT estate so your team can focus on its core business. Remote and on-site support, proactive monitoring and cloud operations are governed by agreed service levels and regular reporting.
Managed operations
- Remote and on-site IT support and service desk
- Server and database administration, patching and asset management
- SLA-based annual maintenance contracts
- 24/7 NOC monitoring of networks, servers and applications
- Proactive availability alerts and fault resolution
- Resident or outsourced engineers and IT specialists
Cloud & infrastructure
- Cloud migration and Microsoft 365, Azure and AWS administration
- Cloud backup, DRaaS and cost optimisation
- Data center builds, relocations and colocation advisory
- Power and cooling maintenance
- Structured cabling, fibre, CCTV, access control and smart buildings
What you receive
- Asset baseline and operational support plan
- Defined response and resolution SLAs
- Monitoring, maintenance and change records
- Monthly service reports and quarterly reviews
- Cloud migration documentation and recovery plans